Looking for toilet roll storage that wasn’t the usual rustic wicker or plain plastic. This is absolutely beautiful; adds a feature to my cloakroom, rather than just being a utilitarian piece. Extremely well made so worth the extra expense. Very, very happy with my purchase and brilliant service from URU too.
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that the toilet roll storage has become a feature piece in your cloakroom—that’s exactly what we hope to create: something both beautiful and practical.
It means a great deal to us that you appreciate the craftsmanship and our service. Thank you again for your kind words and support—we truly hope to welcome you back again soon.
Warmest wishes,
URU Home Team
Shame that the liner goes past the scalloped edges.
Dear Marie,
Thank you for your feedback, and we’re very sorry to hear this.
As each piece is handmade, there can occasionally be slight variations. However, the liner should not extend noticeably beyond the scalloped edge, so we would very much like to look into this for you.
We have reached out a couple of times to offer a replacement, but haven’t yet heard back. Please do feel free to get in touch with us — we would be more than happy to resolve this for you.
Warm regards,
URU Home Team
My Rattan Tray is perfect. Great quality abs exactly how the website photo's suggested. I originally ordered the wrong colour which I returned. I would not hesitate to order from this quality company again.
Dear Ann,
Thank you so much for your lovely review
We’re so pleased to hear you’re happy with your rattan tray and that it matched your expectations. I’m glad we could assist with the return and help you find the right colour.
Thank you again for your support — we hope to welcome you again soon.
Best wishes,
URU Home Team ✨
I have been wanting to purchase this tissue dispenser for a while but I was hesitant as I was worried about the quality. I was not disappointed as soon as I unpacked my parcel from this shop. It really is lovely.
Dear Natasha,
Thank you so much for your kind review.
We’re so pleased to hear that you love your tissue dispenser and that it lived up to your expectations. It means a lot to us, especially knowing you had been considering it for a while.
Thank you again for your support — we hope to welcome you again soon.
Best wishes,
URU Home Team ✨
I have purchased different products over a few years and never disappointed, well made and value for money, would have no problem in recommending them
Dear Sandra,
Thank you so much for your continued support.
We’re truly grateful to hear you’ve been happy with your purchases over the years. Your kind words about our quality and value mean a great deal to us.
Thank you again for your recommendation — we look forward to welcoming you back again soon.
Best wishes,
URU Home Team ✨